Questions, answered.
Everything about how Toothfairy® AI works, what it costs and how your photos are handled. Not here? Send us a message.
The app
What does Toothfairy® AI do?
It creates a realistic, natural-looking preview of an enhanced smile from a single selfie, and can turn that preview into a short animated video.
Which devices are supported?
Only iPhone for now, with iOS 18 or later. It isn't available for iPad, Mac or Android yet.
What kind of photo works best?
A front-facing selfie in even daylight, with a relaxed, natural smile showing your teeth. Avoid strong shadows, filters and sunglasses.
How long does it take?
A photo preview usually takes seconds. A video preview takes a little longer.
Results
Is the result what my teeth will actually look like?
No. Previews are simulated and intended for visualisation and inspiration only. They are not medical, dental or orthodontic advice. Your dentist determines what treatment can achieve.
Which enhancement styles are there?
Aligner progress (alignment), veneers upgrade (shape and uniformity) and whitening boost (shade). All are designed to complement your features and stay natural.
Can I save and share my results?
Yes. Photos and videos are kept in the app's gallery on your phone. From there you can download or share them — for example with your dentist.
The preview doesn't look right. What now?
Try a new photo in better light with a clearer smile. If a result is clearly broken, contact us with the photo and we'll look into it and restore the credit.
Can you help me find a clinic?
Yes. If you love your after photo, we can put you in touch with a highly curated network of clinics and doctors who can help you reach your smile goals. They'll tell you honestly what's possible for your teeth.
Credits & payment
What does it cost?
The app is free to download. Previews use credits: 10 for €4,99, 25 for €9,99 or 50 for €14,99, bought in the app through the App Store.
Is there a subscription?
No. You buy credits once and use them when you like. Credits don't expire.
How many credits does a video use?
The credit cost is shown in the app before you confirm, so there are no surprises.
Can I get a refund?
Purchases are handled by Apple and follow App Store refund rules. For failed generations, contact us and we'll restore the credit.
Privacy
What happens to my photos?
Your selfies and after photos are saved only on your own phone, in the app's gallery. We don't store them on a server — your images stay with you.
Do you use my photos to train AI?
No. Your photos aren't stored on our servers, so they aren't collected or used to train AI.
Who is behind the app?
Toothfairy® AI is a smile simulation app made by CC Lab Technology Holding Limited in Dublin, Ireland. We operate under EU law.
For practices
Can I use it in my practice?
Yes. Many dentists use it in the chair to start the conversation about aligners, veneers or whitening. See the professionals page or book a demo.
What does it cost for practices?
Credits cost the same as in the app: 10 for €4,99, 25 for €9,99 or 50 for €14,99. On top of that you can choose a partner subscription of €99 per month to receive referrals from potential patients in the app for treatments in your area.
Can my practice join the clinic network?
Yes, with the partner subscription of €99 per month. You'll receive referrals from potential patients in the app for treatments in your area. Use the form on the professionals page and choose “Partner subscription (referrals)”.
Still have a question?
We reply within one working day. For a failed preview, email us the photo you used so we can check it and restore your credit.
